Technical Sales Engineer, East

Remote
Full Time
SJDC
Experienced

About Us:
Founded in 1995, ADLINK is one of the world’s leading edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies.
It's a great time to join ADLINK as we are growing! When you join ADLINK, you won’t just be joining any organization, you’ll be joining a group of industry experts leading and pioneering technology in embedded computing solutions for Robotics, Autonomous Vehicle, Private 5G, and Artificial Intelligence Technologies among others. Visit us at www.adlinktech.com to find out more about what we do and the impact we are creating!

Benefits We Offer:

  • Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
  • 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
  • Retirement plan with matching contributions.
  • Flexible spending plans for health care, dependent care, and commuter benefits.
  • Employee Assistance program and Travel Assistance.
  • Competitive Vacation and Sick Leave.
  • 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
  • Float holidays.
  • Paid community volunteer time.
  • Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
  • EV charging available at our San Jose facility.
  • Fun, engaging monthly events and company parties.
  • Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!
Job Summary:
Work closely with the ADLINK sales team on new opportunities and drive solutions to meet customers’ needs which may include carrier designs, semi-custom based ADLINK standard products, and full custom system level solutions.  Provide architectural ideas and solutions to meet customers’ requirements.  Lead engineering teams responsible for the design of these products from concept through to production launch. The types of designs will vary based on customer, market and company needs but in general can include leading edge next generation x86 processor, ARM based tablets, COM Express, SMARC, and NVIDIA Jetson, carriers, products, or systems.

Essential Job Functions (include, but are not limited to the following):
  • Work with the ADLINK sales team to win custom system level design opportunities which will include travel for onsite customer meetings.
  • Create customer facing presentation and documentation materials specific to technical content. Do not let the Sales team create this content, this is the responsibility of the TSE.
  • Work with Product Sales Management team, when necessary, to support new opportunities that require detailed technical support.
  • Create detailed, customer facing, technical proposals, present the proposals to the customer, lead the development of the products based on the proposals, and support the development process until the release the product to production.
  • Support customers technical requests and issues, drive to root cause, and bring value to our customers by being responsive to their needs.
  • Track and manage Original Design Manufacturer/Design Manufacturing Services+ (DMS+) projects using action trackers to ensure project performance and customer expectations are met.
  • Develop and manage project schedules to maintain project timelines.
  • Help develop cost of goods sold by working with internal engineering teams, the business units, and DMS+ as appropriate.
  • Help develop non-recurring engineering, Tooling, and certification plans.
  • Provide regular management reports detailing team metrics including work loading, schedule tracking, project cost tracking, and others as agreed to.
  • Correct design techniques and propose best practices.
  • This is a remote role, but will need to travel and visit business contacts and to travel globally as required.
Supervisory Responsibilities:
Not applicable.

Job Qualifications (To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):

Education:
  • BSEE is preferred.
Experience:
  • Minimum of 5 years related experience.
Knowledge/Skills/Qualifications:
  • Ability to work with customers as well as internal teams.
  • Demonstrated ability to work with cross functional teams.
  • Familiarity with high speed design and debug techniques.
  • Familiarity with PC architecture.
  • Must be organized through and possess excellent written and verbal communication skills.
  • Proficient with Microsoft Office Suite and Teams.
  • Ability to use engineering tools to view Schematics and PCB Layouts.
  • Ability to use small tools like screw drivers and plyers.
Physical Demands and Work Environment (The physical demands and work environment characteristics described here are representative of those that must be met by the individual to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions):
  • While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
  • Must be able to operate general office equipment.
  • Physical stamina to stand, reach, bend, lift, grasp, and kneel.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in the work environment is usually quiet to moderate.
  • Ability to visit business contacts and to travel globally as required.
This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer Veterans/Disabled.
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